Hello,
After reading so many reviews I figured it was my turn to write one.
Time: 2.5 yrs
Plans: 3 (upgrade, down, up)
Personal Score: 9.2/10
HostGator looked appealing for many years prior to joining. Unfortunately, way back then, we were stuck using another company because we pre paid in advance and they were not in any position to reimburse the difference, if we quit the service with that data center.
I have tried many web hosts (17 to be exact) and what it comes down to is HostGator service can not be beat. All big Data centers and companies like HostGator get the same hardware and Bandwidth and what not. But the customer service is phenomenal. Even real n0obish questions they take with a smile (most the time lol) and do what they can to make everyone comfortable.
Understandably there are days the tech rep wants to (SNAP - reach through phone/ticket screen and ....) but that comes with any IT department or business that offers customer support.
Everything HostGator advertises has been legit and genuine. I think some of the reviews I read were based on the person not being able to get what they want and in turn, revert back to adolescence behavior. Hope they are not like that with their own customers.
Last, my only concern is I would like to see HostGator finally bump up the reseller bandwidth, again to something more competitive. So those who are leasing them still have a foot in the door with the completely over rated "unlimited" craze. Use less resource then what you're allowed and it will always be unlimited, ha!
No one has True Unlimited plans. For those who argue upload 75 GB of Data and tap out at 20 TB of bandwidth with your provider. Unlimited will take on an entirely different meaning ( $$ ).
Nonetheless, thank you HostGator for the awesome service!
Shaun
After reading so many reviews I figured it was my turn to write one.
Time: 2.5 yrs
Plans: 3 (upgrade, down, up)
Personal Score: 9.2/10
HostGator looked appealing for many years prior to joining. Unfortunately, way back then, we were stuck using another company because we pre paid in advance and they were not in any position to reimburse the difference, if we quit the service with that data center.
I have tried many web hosts (17 to be exact) and what it comes down to is HostGator service can not be beat. All big Data centers and companies like HostGator get the same hardware and Bandwidth and what not. But the customer service is phenomenal. Even real n0obish questions they take with a smile (most the time lol) and do what they can to make everyone comfortable.
Understandably there are days the tech rep wants to (SNAP - reach through phone/ticket screen and ....) but that comes with any IT department or business that offers customer support.
Everything HostGator advertises has been legit and genuine. I think some of the reviews I read were based on the person not being able to get what they want and in turn, revert back to adolescence behavior. Hope they are not like that with their own customers.
Last, my only concern is I would like to see HostGator finally bump up the reseller bandwidth, again to something more competitive. So those who are leasing them still have a foot in the door with the completely over rated "unlimited" craze. Use less resource then what you're allowed and it will always be unlimited, ha!
No one has True Unlimited plans. For those who argue upload 75 GB of Data and tap out at 20 TB of bandwidth with your provider. Unlimited will take on an entirely different meaning ( $$ ).
Nonetheless, thank you HostGator for the awesome service!
Shaun